QWhat are the check-in and check-out times?

ACheck-in is at 3pm and check-out is at 10am.
However, different times may be set for accommodation packages planned by our hotel.

QCan I extend my check-out time?

A14時までの利用：1時間1室2,000円
14時以降：宿泊料金の100％（チェックアウト当日の宿泊料金）
※当日の状況によりお受けできない場合もございます。

QIs there a curfew?

AThere is no curfew. You can enter and exit the facility 24 hours a day.

QCan I invite people into my room?

ADue to increased security measures, we ask that only guests be allowed into the hotel. If you wish to meet with someone, please do so in the lounge on the first floor.

QI'd like to extend my stay.

APlease contact the front desk. Please note that we may not be able to prepare a room for you depending on the room availability for the next day. If you wish to extend your stay, the best deal is to make a reservation through our hotel website.

QCan children and babies stay?

AYou can stay overnight. Please come with your family.

Up to one child under 6 years old can share a bed with one adult for free.
* Up to two people can share a bed in one room free of charge.
*Adult rates apply when using bedding.
* Only one person can share a bed with another guest.

QCan minors stay alone?

AIf the guest is a minor (under 18 years old) or a high school student or younger, we ask that their legal guardian submit this document.
Please download the consent form here.
Please send it to us in advance by mail, fax or email, or submit it when you check in.
address:〒 104-0032    東京都中央区八丁堀3-26-11 3-26-11 Hatchobori, Chuo-ku, Tokyo
Fax: 03-5542-8089
Email: info10@hotel-monday.com

QCan I stay with pets?

AUnfortunately, we do not allow guests to bring pets with them to the hotel. *Excluding guide dogs and service dogs

QI would like to use the Internet.

AYou can connect to the internet via Wi-Fi in your room (free of charge).
For the SSID and password, please refer to the information card given to you at check-in.

QDo you have baby cribs and extra beds?

AWe are very sorry. Unfortunately we do not have it available.

QCan I smoke?

A全室禁煙となっております。(電子タバコ含む)
客室内で喫煙を認めた場合、特別重点清掃費として2万円を頂戴いたします。

QI lost my key.

AIf you lose your card key, we will charge a fee of 2,000 yen to reissue the card. Please contact the front desk.

QQ.What kind of amenities are available?

ABath towels, face towels, and slippers are provided in the guest rooms. Cotton sets, toothbrushes, hairbrushes, razors, etc. are to be brought to the lobby by yourself. We also provide indoor wear.

QCan I store my luggage?

AYes, it is possible for you to do so free of charge. However, the deadline for storing your luggage will be from the check-in date to the check-out date.
We are unable to accept excessively large luggage, excessive amounts of luggage, or items that require freezing or refrigeration.

QCan I send luggage?

AYes, you can. Please note that we only accept cash on delivery.
Shipping labels are available at the front desk, so please feel free to ask a member of staff for one.
However, please note that we may not be able to handle some items depending on their size. Also, they cannot be shipped internationally. Thank you for your understanding.

QIs there an iron?

AYes, we do. They are available for loan at the front desk, so please feel free to ask.

QIs room service available?

AUnfortunately, our hotel does not offer room service.

QI'd like to measure the weight of my luggage.

ALuggage checkers (scales) are available at the front desk. Please feel free to ask at the front desk.

QCan I exchange foreign currency?

AThere is an automatic foreign currency exchange machine available for your use at the front desk on the first floor.

QI'd like to call a taxi.

AWe will call a taxi for you at the front desk. However, please note that there may be traffic jams depending on the time of day, or we may not be able to secure an available taxi, so we recommend that you allow plenty of time when traveling.

QIs there parking available?

AUnfortunately, we do not have a parking lot. Please use the nearby paid parking lot.