hotel
MONday
Official App
hotel MONday
Official App
Make your stay more convenient and affordable!
"hotel MONday official app"
JHAT began distributing the smartphone app "hotel MONday official app" on February 1, 2024.
- usage fee
- free
- Eligible facilities
- All facilities
- Inquiries about the app
- JHAT General Reservation Center 03-6453-0956
LET'S SHARE!!
FeatureApp Features
Membership rank function
Membership rank function
We offer various benefits depending on the number of times you use the service.
Depending on the number of reservations you make through our website, your rank will change to Regular, Gold, or Platinum. We offer special benefits such as discounts and cash back when making reservations according to your membership rank.
| Regular Member First/Second Time |
Gold Member Third time onwards |
Platinum Member 5th time onwards |
|
|---|---|---|---|
| Discounted Booking Guarantee | 10 % off | 13 % off | 15 % off |
| Mineral water present |
○ | ○ | ○ |
| Members-only plan | ○ | ○ | ○ |
| Early check-in |
○ From 2pm |
○ From 2pm |
○ From 2pm |
| QUO Card present |
500 yen | 500 yen | 1000 yen |
| Free rental items | ○ | ○ | ○ |
*This table can be scrolled horizontally.
- ※Membership promotion occurs on the 1st of each month.
- ※Membership ranks are calculated over a three-year period.
- ※You must present the app to receive the reward.
- ※The contents of the member-only plans vary by facility.
- ※Mineral water will be provided for the number of guests at check-in.
- ※The QUO card benefits will only be available for reservations made on the official website by September 30, 2024.
- ※QUO cards will be given out one per room per reservation.
- ※The free rental item benefit is only applicable to hotel MONday Apartment.
- ※All special offers are available only to those who make reservations through our website.
Contactless check-in and check-out
Contactless check-in and check-out
Minimize visits to the front desk and check in smartly
You can check out without stopping by the front desk.
When you check out, payment and checkout will be completed on the app using the credit card information you registered in the app.
You can leave the key in your room, so there is no need to stop by the front desk.
For apartments, there are no traditional room keys. To unlock your room, use the app to read the QR code at the front desk and enter the PIN number that appears.
When you check out, payment and checkout will be completed on the app using the credit card information you registered in the app.
- Smart Check-in
- 13:30～23:59
- Smart Checkout
- 05:00～11:00
Tourist information survey
Tourist information survey
You can also check information about the facilities you are staying at and tourist information in the area from the app.
You can also check information about the facility where you are staying and tourist information around the facility from the app, so you can gather all the information you need using just the app.
FAQFAQ
QWhere can I download the app?
AAvailable from Google PLAY STORE and Apple APP STORE.
QIs it a free app?
AYes, it is free to download.
QWhat devices do you recommend?
AiPhone, iPad, and Android.
QCan anyone use the app?
AThis app is available to MONday members. If you are not a member yet, you can sign up through the app.
QCan anyone become a MONday member?
ANo. According to our membership agreement, you must be 18 years of age or older to join.
QI joined MONday through the app, but can I also get a membership card?
AWhen signing up for a new membership via the app, only a digital membership card will be issued; a membership card will not be issued.
QWhat can I do with the app?
AFeatures include smart check-in/check-out, settlement, tourist information search, and membership rank.
More features will be added in due course.
QWhat time is smart check-in and smart check-out available?
ASmart check-in is from 13:30 to 23:59 / Smart check-out is from 5:00 to 11:00.
QI haven't received the verification email.
AIf you have specified domain reception or email filters set up, please make sure to allow emails from @hotel_moday.com.
QI have used the service in the past, but I don't have the Monday app. Will I still be able to receive the benefits?
AIf you show us the downloaded screen, we can provide you with the benefits. The app membership card will be updated on the 1st of the following month.
QDo all guests need to have the app to receive the benefits?
AOnly the member who made the reservation will be required. However, the member who made the reservation will need to have their app screen to receive the reward.
QIs there a delivery period for the rewards?
AIt will be handed over to you between check-in and check-out.
QIf I use the service 5 times in the same month, can I become a Platinum Member?
AMembership promotion occurs on the 1st of each month.
QWill I get mineral water for the number of nights I stay?
AWe will give you the number of guests at check-in (not the number of nights).
QWill I receive a QUO card for the number of nights I stay?
AIt will be given to you at check-in for each room and reservation. (It is not the number of nights you stay.)
QIs early check-in possible on the day?
ADepending on the cleaning situation, we may not be able to accommodate early check-in on the day.
QWho can I contact for inquiries about the app?
AIf you have any questions or problems with the app, please contact us at the address below.
Email: rsv@jhat-m.com
Phone: 03-6453-0956
