hotel MONday Premium TOYOSU
UNIVERSAL
Information about universal compatibility
We hope that all our guests will have a safe and comfortable stay.
All of our staff will strive to provide the best possible service.
We would like to introduce you to the facilities and barrier-free facilities at hotel MONday TOYOSU.
Physically disabled/wheelchair users
| Availability of facilities / Availability of equipment rental |
correspondence | remarks |
|---|---|---|
| For the disabled Parking Space |
◯ | 1 unit / Reservations accepted by phone |
| In front of the entrance Wheelchair ramp |
◯ | - |
| Inside the building Steps in common areas |
× | - |
| Inside the building Handrails in common areas |
× | - |
| Elevator | ◯ | 3 units (Capacity 15 people, Size 150cm x 160cm, Effective width of entrance 90cm) |
| Wheelchair accessible The room |
◯ | 1 room For details, please check here |
| From the guest room to the large public bath Steps up to |
◯ | There is a 30cm step at the entrance to the large bath. |
| Handrails in the large bath | × | There are handrails only when entering the bathtub. |
| From the room to the restaurant Steps up to |
× | - |
| Wheelchair accessible Table seating |
◯ | The table height is 70cm |
| Wheelchair accessible Shared toilet |
◯ | It is located on the first floor. |
| Wheelchair rental | ◯ | Please speak to the front desk staff. |
| Rental of bath amenities | ◯ | The following equipment is available: Please contact us for any other inquiries. Shower chair |
| Personnel response / Availability of service |
correspondence | remarks |
|---|---|---|
| Assistance provided by employees when moving around the facility Assistance and support provided by staff at dining venues |
◯ | We ask that an attendant provide assistance and support. We will do our best to help with guidance and support, so please let us know in advance. |
Visually impaired people
| Availability of facilities / Availability of equipment rental |
correspondence | remarks |
|---|---|---|
| Inside the building Handrails in common areas |
× | - |
| At the building entrance For guiding visually impaired people Block or Audio guidance |
× | - |
| Building guide map Braille notation |
× | - |
| Font size Contrast Considerate guide map of the area |
× | - |
| In the elevator Audio guidance |
◯ | - |
| In the elevator Braille display on the control panel |
◯ | - |
| On the guest room door Visible 3D room number display |
◯ | - |
| In the guest room Emergency voice broadcast |
◯ | - |
| In the shared toilet Tactile map |
× | - |
| Personnel response / Availability of service |
correspondence | remarks |
|---|---|---|
| By employees Building entrance and guest rooms Induction to (Upon arrival at the facility) |
◯ | - |
| By employees In-room facilities and Operating Instructions |
◯ | - |
| By employees Assistance when moving around the facility, At the dining venue Assistance and support provided by employees |
× | We ask that an attendant provide assistance and support. We will do our best to help with guidance and support, so please let us know in advance. |
| Accommodation card Proxy entry |
◯ | - |
Hearing impaired
| Availability of facilities / Availability of equipment rental |
correspondence | remarks |
|---|---|---|
| In the elevator Destination display (lamp display) |
◯ | - |
| In the elevator Emergency text information display |
× | - |
| In-cabin emergency alarm Lamp or Vibration for calling |
× | - |
| Subtitle-enabled TV Remote control with subtitle display button |
× | - |
| Personnel response / Availability of service |
correspondence | remarks |
|---|---|---|
| Telephone, fax, email, etc. Multiple ways to contact |
◯ | In addition to telephone, we also provide support via fax and email. |
| By employees Written communication available |
◯ | - |
| By employees Sign language support |
× | - |
Others
| Availability of facilities / Availability of equipment rental |
correspondence | remarks |
|---|---|---|
| Bathing with a companion is not permitted. Private bath available |
× | - |
| Ostomates With corresponding facilities Shared toilet |
× | - |
| Service dogs (Guide dogs, service dogs, hearing dogs) Private toilet |
× | - |
| Phone, Fax, Email Multiple Contact method |
◯ | In addition to telephone, we also provide support via fax and email. |
| AED (Automated External Defibrillator) |
◯ | There is one at the front desk. |
| Personnel response / Availability of service |
correspondence | remarks |
|---|---|---|
| In-room dining available | × | - |
| Meal provision Flexible response (Allergy-friendly meals, chopped meals, etc.) |
× | - |
| Meal Food composition labeling |
◯ | We have a chart with the seven major allergies listed next to each breakfast menu item, so that you can easily see what is allergy-related. We are unable to accommodate dinner menu items. |
| Multilingual | ◯ | Supported languages (English, Chinese, Korean, Vietnamese, Indonesian, Thai, Portuguese, French, Burmese, Sinhalese) Depending on the work shift, we may not be able to provide support in your preferred language. Thank you for your understanding. |
About the Universal Room
This room features a wheelchair-friendly entrance door and plenty of turning space inside.
To make a reservation, please contact each hotel by phone, fax or email.
When you contact us, we will confirm whether you wish to use the wheelchair priority parking lot and whether you have any rental items.
[Universal room specifications]
If you wish, we will guide you to your room.
We will provide you with information on the facilities and layout of the guest rooms.
We will rearrange the furniture as much as possible.
We will help you open and close the curtains in the morning and evening.
1 room (non-smoking) 13th floor
Area: 32.24 m²
Bed size: 100cm x 195cm (3 beds), 90cm x 195cm (1 sofa bed)
Bathroom: Unit bath (with handrails)
Capacity: Maximum 4 people
[Available items for loan]
If you would like this service, please let us know when making your reservation.
Bath chair, extension cord, bucket and washbowl
-
Wall Storage
Wall desk height: 71cm
There is space underneath the writing desk so that you can use the desk while remaining in your wheelchair.
Other wall storage includes glasses, mugs, an electric kettle, tissues, notepads, hand mirrors, etc. We can arrange these items in a way that makes them easy to reach. -
Washroom and bathroom
The door width from the guest room to the bathroom is 85cm. There is no step. The height to the wash basin is 76cm.
-
Room number plate
It has a embossed design that won't hurt your hands when you touch it.
Other universal support
-
Wheelchair ramp in front of the entrance
The difference in elevation from the road is 27cm.
-
Elevator
The buttons are located in a position that is easy for wheelchair users to press. The buttons are Braille-compatible and announce when the gates are open or closed.
-
Universal toilet (multipurpose restroom)
There are no facilities for ostomates.
